Thursday, February 19, 2009
I hope your sister and BIL do well, NMC.
That reminds me of a story which explains why local appliance repair does so well. My friend quit using Sears for appliances and repairs after a bad experience with a repair person. A young Sears repairman came out to repair her Sears dryer. He couldn’t fix it. He had the nerve to tell her she didn’t know how to do laundry. She threw up her arm, pointed to the door, and commanded, “Out. I’ve been doing laundry longer than you have been on this earth. Out, now.” He wanted her to sign the work sheet to allow her to be charged (and him paid.) She refused, “No. You didn’t do anything.” She called a local repair person who fixed it.
Our local Sears store closed several years ago. The rented a building. The landlord wanted more money. Sears wouldn’t pay and closed up. I think the building is still empty. It’s on the other side of town, where I don’t often wander. It did car repair.
The following users say thanks to Sue Ellen for this post:Poppy